Hi, I'm Brock Claussen, and I've been solving "impossible" technical problems for 20 years.
(Also, yes, I really did name my company Narcoleptic Fox. There's a story there.)
My journey started the way many great problem-solvers begin - as a freelance IT consultant, learning that "it works on my computer" is not an acceptable answer when someone's livelihood depends on the solution. Small businesses taught me that solutions must be practical, affordable, and actually solve the problem instead of creating three new ones.
Then I served my country for 4 years, managing IT systems where "99% uptime" means "mission failure." The military taught me discipline, attention to detail, and that Murphy's Law is always on duty. It also taught me that the best solutions often come from thinking like a fox instead of following the manual.
As a Quality Engineer, I became the person who finds problems before they become disasters. It turns out preventing problems is way more fun than fixing them at 2 AM on a Sunday. (Trust me on this one.)
Five years as a DOD contractor designing training simulations and defense systems showed me what happens when "good enough" isn't good enough. When the stakes are high, you learn to build things right the first time and have contingency plans for your contingency plans.
My final 5 years as a Solutions Architect taught me that Fortune 500 companies have the same basic problems as 5-person startups - they just have fancier conference rooms to discuss them in.
Now I bring all of this experience to solve your unique challenges. Whether you're a growing startup hitting technical walls or an established company whose systems are held together with digital duct tape and prayers, I've probably solved something similar before.
The "Narcoleptic Fox" name? Sometimes the best solutions come when you're thinking sideways instead of straight ahead. Plus, foxes are clever problem-solvers, and I occasionally need more coffee than is technically advisable.
